Weblog [Heart Cooks Brain] » Server 1 Alerts

Unplanned Restart

brentsmith — Fri, 06 Nov 2009 21:24:38 +0000

The server was restarted to force a DNS synchronization across the Heart Cooks Brain cluster, the sever was unavailable for 8 minutes.

HTTP Outage

brentsmith — Sat, 08 Aug 2009 00:01:46 +0000

An error occurred which caused Apache to fail unexpectedly. All other services were unaffected. The server was able to recover automatically, the resulting outage lasted 14 minutes. This error is being investigated.

Major Update Pushed

brentsmith — Wed, 22 Jul 2009 03:54:46 +0000

A major update was pushed to the Webmaster Panel. This update contained over 30 bug fixes!

The server was unavailable for 7 minutes during a system reboot.

Webmail Client Updated

brentsmith — Fri, 30 Jan 2009 21:45:39 +0000

Heart Cooks Brain’s Webmail has been updated!

This update introduces several dozen bug fixes and some new features, highlights include:

Ability to import and export contact data from your Address Book
Enhanced mail search utility
Improved HTML composition via the enhanced toolbar
Automatic Timezone detection
Several new configurable options via the Preferences page

Mail Services Outage

brentsmith — Fri, 23 Jan 2009 15:24:47 +0000

Several domains experienced a disruption of mail services due to adjustments made to MX priorities. Those affected were unable to retrieve or send email for up to 2 hours. No incoming mail was lost during this time, mail received during the disruption was queued and later delivered.

SSL Services Now Online

admin — Fri, 26 Dec 2008 08:45:22 +0000

Now you have the choice to log-in securely using our new SSL reinforced services. SSL ensures that your entire session is encrypted both ways—data sent to and from our severs is protected from prying eyes and malicious software. These new services are particularly useful for people who update their site or access their email on the go, and those who might often use public wifi hot-spots.

We recommend that you use our SSL services whenever possible.

To start using our SSL services right away, simply use the new URL’s below when logging-in:

Heart Cooks Brain Webmaster Panel
https://secure.heartcooksbrain.com/webmasterpanel

Heart Cooks Brain Webmail
https://secure.heartcooksbrain.com/webmail

You can still access the non-SSL services at their previous URL’s, but please remember to update your bookmarks to the new addresses above.

SSL access has also been extended to our mail services. If you use an application to send and receive email from your Heart Cooks Brain account you may need to reconfigure your program’s settings to take advantage of these new security enhancements. You can find more information regarding the configuration of your email client through the Webmaster Panel. If you do not reconfigure your email program at this time you will still be able to send and receive email as usual, but your access will remain unsecured.

Lastly, we have also extended secure access via FTP (and WebDisk). To enable secure FTP you will need to make minor changes to your connection’s configuration. For assistance configuring your FTP client please review FileZilla: Configuration and Basic Usage [Knowledgebase]

Major Update Pushed

admin — Thu, 11 Dec 2008 13:20:13 +0000

A major update was pushed. cPanel tree was changed from RELEASE to CURRENT.

This server was unavailable for 4 minutes during a service synchronization and system reboot.

Unplanned Restart

admin — Wed, 10 Dec 2008 08:53:57 +0000

The server was restarted to force a DNS synchronization across the Heart Cooks Brain cluster, the sever was unavailable for 12 minutes.

A New Server Joins the Heart Cooks Brain Arsenal

admin — Mon, 01 Sep 2008 07:01:31 +0000

The new parent server for Heart Cooks Brain has been brought online for the first time!

You can view the real-time conditions of our servers, and subscribe to service alerts at: http://serverstatus.heartcooksbrain.com